Posted on September 26, 2009
Cebu Pacific advisory on flight cancellations due to Typhoon Ondoy
Cebu Pacific Advisory as of September 26, 2009 4:00PM
Cebu Pacific would like to advise its guests that the following flights have been cancelled due to Typhoon Ondoy: 5J-529/530/531/532 (Busuanga), 5J-703/704 (Dipolog), 5J-323/324/327/328 (Legaspi), 5J-553/580 (Cebu), 5J-887/888 (Cotabato), 5J-619/620 (Tagbilaran), 5J-519/520/523/524 (Naga), 5J-711/712 (Catarman), 5J-335/336 (Kalibo) and 5J-781/782 (Ozamiz), 5J-385/386 (Cagayan de Oro), 5J-787/788 (Butuan), 5J-508/509 (Tuguegarao), 5J-627/628 (Dumaguete), 5J-653/654/657/658 (Tacloban)
Affected guests may call the Cebu Pacific Air hotline at (02) 70-20-888 / (032) 230-88-88 or visit www.cebupacificair.com for more updates on their flights and for details of their re-accommodation.
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It was September 26,2009 when i tried call Cebu Pacific for the confirmation of flight cancellation since the road going to the airport was flooded with water and it was raining hard and we were stranded in Makati on our way to NAIA 3. The line was busy and no operator was taking the call. With our desperation at around 4.48 pm, I called the NAIA hotline through my mobile phone and we were able to connect and asked about the cancellation of the Cebu Pacific flight, the lady transferred me to Cebu Pacific line and the lady from your airline answered me and i asked her if there was any cancellation of our 5.15 pm flight from MLA-BCD flight of that day, she said there was no any advisory about the cancellation of their flight, so i asked her also if the 1.05 pm flight departed already going to BCD, she said no it was only delayed. A delayed of more than 5 hours was not delayed anymore it means there was a problem with the weather. The Cebu Pacific management should already declared cancellation of all flights in the afternoon, since the other airlines already declared cancellation of their flights earlier.