Posted on February 26, 2010
Cebu Pacific advisory on system downtime due to Navitaire upgrade
Cebu Pacific Airlines, the country’s top domestic airline (CEB) will be upgrading its host reservation system from Navitaire 1.3 to Navitaire 3.1 on March 2, 2010.
Starting March 1, 6pm until March 2, 2am, passengers will be unable to book online or make changes to their bookings. Those who wish to take Cebu Pacific Airlines flights during the downtime period can proceed to the airport and purchase their tickets before their flights.
The airline also encourages passengers traveling during the downtime to secure their tickets ahead of time.
Cebu Pacific Airlines hopes for the understanding and patience of its guests, since the upgrade will provide better service to Cebu Pacific Airlines’s growing number of passengers.
For inquiries, passengers can call (02) 7020-888 or (032) 230-8888. Cebu Pacific Airlines, it’s time every Juan flies.
High-quality low-cost carrier Cebu Pacific Airlines has flown over 40 million passengers since its inception in 1996. Currently in its 14th year, it flies to 33 domestic destinations, with the addition of Pagadian on April 27, and 14 international destinations. It first used Navitaire in April 2008.
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One Response to “Cebu Pacific advisory on system downtime due to Navitaire upgrade”
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Dear Sir
I would like to apply the cancellation of air tickets for my wife and myself. We bought the tickets last year (confirmation Number: C8J9PT & OY4BFQ) and the flying date is 2 -6 April. We booked together with a group of friends and having vacation during the Easter period.
Since we booked the tickets last July, my wife and I didn’t expect the SURPRISE that we have made few months ago – my wife was certified pregnancy and her expected delivery date on 22 July, 2010. Therefore, in coming April she should have already 25-26 weeks that should not be appropriate to fly on that time. Moreover, she need to have several test during that period, I have to accompany with her.
I would like to email the certificate of Pregnancy for your reference, please provide an easy contact email address.
Please consider our reason, and reply us at your earlier convenience.
Regards
Fu Shu Fong and Tak Fan Chiu
Cfn no. C8J9PT & OY4BFQ