Cebu Pacific Useful Travel Information: Fares
Cebu Pacific online purchases are on “book and buy” basis wherein you need to pay for the Seat you have booked immediately, otherwise the Seat is not confirmed. Bookings must be paid in full at the time of making the reservation.
Go Fares are fares available year-round with different levels. Book early so you will be able to avail of the lower fare levels. The closer you get to departure date, the higher the Go fares available for you. That’s why it’s important to book early, so you’ll pay less.
If you are purchasing your ticket at the airport on the day of departure, you will be assessed with Cebu Pacific’s highest Go Fare.
Fares quoted are per person per one way journey. These, like taxes and charges may fluctuate based on impending currency exchange rates and will be displayed as reservation charges.
Fares quoted are subject to availability and exclude airport taxes and other prevailing charges, both of which shall be borne by you. All fares are subject to change until purchased.
Flight dates, times, routes may be changed 4 hours prior to scheduled departure subject to change fees and applicable fare difference being paid. You may do these transactions by calling Cebu Pacific’s Call Center at (+632) 70-20-888 or by visiting Cebu Pacific’s ticket offices.
Infants below two (2) years of age, who do not occupy a Seat will fly free of charge (FOC). They are not required to pay taxes and charges (except for security charge imposed on Hong Kong to Manila flight) and do not qualify for any free baggage allowance. Only one (1) infant per adult over 18 years of age will be permitted to travel. While infants two (2) years old and above are required to occupy a Seat and will be required to pay the full fare, taxes and charges.
Government Taxes, Fuel and Insurance Surcharges
The price of the ticket may include taxes, fees and charges which are imposed on air transportation by government authorities. These may either be included in the computation of the fare and charged upon purchase of ticket or may be collected at the airport at time of departure depending on local government regulations. The guest is required to pay these in full prior to check-in.
Fares and charges are payable in the currency prescribed with Cebu Pacific’s published fares unless otherwise specifically stated by us.
You may apply for a refund subject to a refund penalty of PhP300 + VAT for domestic and PhP1,500 for international.
Conditions on refund must be followed such as:
- If you paid in cash, proceed to the ticket office where you purchased your ticket to get an outright refund
- If you paid using your credit card, call Cebu Pacific’s Call Center at (+632) 70-20-888 or proceed to any of Cebu Pacific’s ticket office to apply for refund. The amount will be charged back to your account. Please allow at least sixty (60) days for us to process your application
To cancel your flight, you need to contact Cebu Pacific’s Call Center at (+632) 70-20-888 before 1400H the day prior your flight to avoid being charged a No Show Fee (NUF) of PhP200 + VAT for domestic and PhP1,500 for international.
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Subject: Reservation / Booking Inquiry
Sir / Madam
Last April 2, 2009, I booked my niece, Alyn Joy Leonidas Garrido using my credit card. It was confirmed under CN J6KBVM for her flight from Manila to Roxas on May 11, 2009. Unfortunately, she cannot go anymore. Is it possible that my reservation for her will be changed to my name but it will be Manila to Roxas on May 13, 2009? I know that there are restrictions since the reservation was booked on a promotional sale but I am just inquiring since the flight will still be a month from now. If the same is allowed, how much additional amount do I need to pay?
Any assistance you will extend relative to this query will be highly appreciated. God bless!
may promo pa po ba this month of may cebu pasific manila going to tacloban city?…im w8ng asap.,,,,,thank you so much
nag cancel ako ng flight from june 03 departure man-tac,june 05 tac-man. asked for refund via agency of Lmj travel and tour olongapo city.Til now wala pa un refund ko?